Product

twine for zoom documentation

Installation guide to help users through twine for Zoom app installation and usage.

twine for Zoom screenshot
twine for Zoom group chatZoom icon

Installing twine for Zoom

Please visit the Zoom App Marketplace, and search for twine for Zoom.

Usage

Use the Zoom Desktop Client

Today Zoom apps only work on the the Zoom Desktop Client for Windows, macOS, or Linux. Mobile devices such as iPhones, iPads, and Androids currently do not support Zoom Apps.

Be on an Updated Version of Zoom

The twine for Zoom app is supported on versions 5.9.3 or later. Here is how to check to see if you are on the latest version of Zoom or upgrade your version: Upgrading Zoom to the Latest Version

Have Zoom Breakout Rooms enabled

twine for Zoom is powered by breakout rooms under the hood. As the host you must enable zoom breakout rooms in order to use twine for Zoom. Please note: Only the host needs to do this, participants do not need to have Breakout Rooms enabled.

You can verify that you have breakout rooms enabled by opening your Zoom Meeting and looking for the Breakout Rooms tab in the controls bar.

More Info: Enabling breakout rooms
Have Access to Zoom Apps

When initiating a zoom meeting from the zoom desktop app you can check to see if you have the Apps button enabled. This will show within a zoom meeting and will also show within the Zoom desktop client.

If you do not see the Apps button in your Zoom desktop client it could be that the Zoom Apps quick launch button has not been enabled in your Zoom Settings. To update this login on your browser to https://zoom.us/profile/setting, click the Zoom Apps tab and enable "Zoom Apps Quick Launch Button".

If you do not see the Zoom Apps section it could be that your Zoom administrator has disabled Zoom Apps or requires pre approval of Zoom apps. This is not uncommon and something we can help with!

Not seeing the Apps button? Check out this article for more help: Enabling Zoom Apps and Pre-Approving twine for Zoom.

How to use twine for Zoom

Step 1: Start a Zoom meeting and open the twine for Zoom app
Step 2: Invite participants to download the app (works best with at least 3 team members)
Step 3: Select Configure Meeting. As a host, you get to control the experience!
Step 4. Select any mode:
Matchmaking will allow you to automate the movement of participants.

Map mode will let participants who have the app move themselves.

Map mode enabled - this lets users scan a live map of breakout rooms and join.

Matchmaking modes
Random will match people roulette-style.

A/B Matching matches across two tags (eg. mentor/mentee)

Tag-based matching allows for multiple tags

Click "Start Matchmaking" to begin the experience. Participants will automatically get matched according to the mode you selected.

When you want to bring everyone back to the main room, click "Stop Matchmaking":

At any time you can reset the meeting settings by clicking the ⚙️ icon:

Clicking on the chat icon will reveal messaging options to broadcast to the full meeting or direct message with participants:

twine for Zoom screenshotZoom icon

Uninstalling twine for Zoom

  1. Login to your Zoom Account and navigate to the Zoom App Marketplace
  2. Click Manage
  3. Installed Apps or search for twine for Zoom
  4. Click twine for Zoom
  5. Click Uninstall

For troubleshooting and FAQs, please visit this page.

For direct support, please contact support@twine.nyc

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